A growing 80-employee company headquartered in Charleston was experiencing diminishing returns from its long-term PEO provider of four years. Faced with rising costs, declining service quality, and outdated technology, the CFO sought a better solution. PairPEO conducted a comprehensive RFP with 11 PEOs, which led to the selection of a new partner with a modern HRIS platform. The transition resulted in a remarkable annual savings of $486,000 in benefits and administrative fees, while simultaneously reducing employee healthcare costs.
Quick Facts:
After four years with the same PEO, the client’s CFO felt the relationship was no longer providing value. The initial benefits had been eroded by several key issues:
The CFO was skeptical about running a full RFP process but reached out to PairPEO to test the waters. His goal was simple: save the company money and, if possible, reduce the cost of health insurance for his employees.
From the first call, the PairPEO model resonated. After explaining our process of running a competitive market analysis on their behalf, the CFO’s response was, “this is magical.” We immediately initiated a full RFP, engaging 11 different PEOs to compete for the client’s business.
This structured, data-driven process gave the client maximum leverage and complete transparency, ensuring they made a decision based on both quality and price.
By switching partners through the PairPEO process, the company completely reversed the trend of diminishing returns and achieved outstanding results.
“We felt stuck with our old PEO, paying more for less each year. PairPEO’s process was a revelation. They brought multiple, high-impact offers to the table and helped us secure savings we never thought possible. It truly felt magical.”
— CFO, Charleston-based Firm
It is easy for businesses to remain with their incumbent PEO out of convenience, even when service degrades and costs rise. This case study demonstrates the immense value of testing the market. A competitive RFP process not only reveals significant savings opportunities but also ensures your company has access to the best technology and service available. Loyalty is valuable, but it should never come at the cost of your bottom line or employee satisfaction.